Relating
Through
Shared Experiences

What is a
SAPOT Warrior?

SAPOT Warriors are specially trained individuals (mainly recovered mental health survivors) who serve as peer supporters within the SAPOT community. They provide empathetic listening, support, and guidance to those who are struggling with mental health challenges. Warriors are not counselors or therapists; they are peers equipped with the skills and tools to offer genuine support, empower others, and promote mental well-being through safe, stigma-free conversations.

Across various countries, the role of peer supporters has gained recognition for its effectiveness and credibility. For example, peer supporters are a part of the national mental healthcare systems in many developed countries such as Singapore (Lee et al., 2019) the United Kingdom, Hong Kong, Australia, New Zealand, Canada, the USA (Stratford et al., 2019) and Norway (Mulvale et al., 2019). SAPOT is now offering Malaysia’s first accredited peer support services.

We saw that individuals often turn to friends and family for support when facing mental health challenges. Thus, we understood the importance of emulating the essence of friendship into our solution. SAPOT Warriors are a bridge between professional support and the informal, comforting relationships found in friendships.

Talk to Us!

60 minutes session | Online via Google Meet


Trainee

SAPOT Warrior
RM 40
Session
  • Trainee Peer Supporters are in the process of completing comprehensive training to become fully certified. They have developed essential skills in active listening, communication, and empathy, enabling them to create supportive, judgment-free spaces for clients. Each trainee is required to complete 15 hours of practical sessions as part of the path to full accreditation.


Accredited

SAPOT Warrior
RM 60
Session
  • Accredited Peer Supporters, having completed 15 hours of practical sessions and extensive training, bring advanced expertise and professionalism to each interaction. They are equipped to provide tailored, reliable support that meets a variety of individual needs, helping clients navigate challenges while fostering a deeper sense of resilience and self-understanding.

Certified and accredited

Our SAPOT Warriors are trained by ImROC (Implementing Recovery through Organisational Change), a world-renowned organisation created by the United Kingdom’s National Healthcare with strong support from MENTARI, an initiative under the Ministry of Health Malaysia.

SHARED LIVED EXPERIENCE

Makes it feel like you're talking to a relatable and reliable friend.

PRACTICAL SUPPORT

SAPOT Warriors can offer practical support such as information about resources, coping strategies, and self-care techniques based on their own experiences and knowledge.

POSITIVE OUTCOMES

Studies have shown that accredited peer support can be effective in improving mental health outcomes, reducing hospitalizations, and increasing access to community services.

Chat, Voice, Video Call Options​​

Google Meet allows participants to choose between chat, voice, or video call options, ensuring flexible and accessible communication for all preferences

MORE ACCESSIBLE

Cheaper, no waiting lists and continuity of sessions with the same SAPOT Warrior

EMPOWERMENT

Focuses on empowering individuals to take control of their own recovery and build resilience, rather than being dependent on professional interventions.

COMPLEMENTARY TO OTHER SERVICES

Accredited peer support can be a complementary service to traditional mental health services, such as counselling or clinical psychology, providing ongoing support and connection in between appointments.

How To Talk To
A SAPOT Warrior?

1

Choose Your Preferred SAPOT Warrior

Browse through the stories of our mental health survivors and the struggles they overcame. Resonate with their story or want to learn something from them? Just book a session!

2

Book Your Preferred Timing

Our booking platform allows users to instantly view the SAPOT Warriors' available date and time. Choose a slot that you're both free and lock in that date!

Try a session with our trainee SAPOT Warrior for RM40 or certified SAPOT Warrior for RM60.

Fatiha Shuib

ADHD & Bipolar Survivor

3

Attend Your Session

Once you've booked a session, check your email for the booking confirmation and Google Meet link! You can also access the Google Meet link on the 'Manage Bookings' page, accessible after booking a session.

4

Let Us Know How It Went!

Our SAPOT Warrior would send you a feedback form after the session. Be sure to let us know how it went so that we can improve and make the whole experience much better for you in the future.

(Pssstt we can keep a secret - just stay anonymous if you want it to stay between us)

Are you A Recovered
Mental Health Survivor?

Are you passionate about mental health, resilience, and the power of community? Do you believe that everyone deserves a compassionate listener who understands and supports them? If so, we invite you to join the waiting list to become a SAPOT Warrior – a trained peer supporter on a mission to change lives and foster positive mental well-being.

SAPOT Warriors are trained in batches to ensure that each peer supporter receives thorough, high-quality training and support. By joining our waiting list, you’ll be among the first to know when our next training round opens.

Requirements

  • Must be 18 years or older
  • Strong interest in mental health and community well-being
  • Commitment to completing the SAPOT Warrior training program
  • Willingness to dedicate time as a peer supporter

 

Join The Waiting List

SAPOT Warrior Waiting List